FAQs
What services does your online digital printing shop offer?
We provide a wide range of digital printing services, including stickers, banners, posters, workwear and more. Our platform allows you to customize and order high-quality printing online.
How do I place an order on your website
Ordering is simple! Choose the product you need, customize it using our online design tools if desired, and add it to your cart. Follow the checkout process, providing the necessary details and uploading your design files. Once payment is complete, your order will be processed.
What file formats are accepted for uploading designs?
We accept commonly used file formats such as PDF, JPEG, TIFF, and PNG. Ensure that your files are in high resolution for optimal printing results.
What is the recommended DPI for printing?
We recommend a minimum of 300DPI and a preference of 600DPI where possible. Please note, screenshots of images may print in a lower quality.
Can I get a proof before placing a large order?
Yes, we offer the option to request a digital proof before finalizing your order. This allows you to review and approve the design before production begins.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure online payment options. Payment details are handled with the utmost security.
What is the turnaround time for orders?
Turnaround times vary depending on the product and quantity. Turnaround time is 1-2 working days on stickers and prints. You can find estimated production and delivery times during the checkout process. Expedited shipping options are also available.
Do you offer international shipping?
Currently, we primarily serve customers within the UK. For international shipping inquiries, please contact our customer service for assistance.
Can I track my order once it’s shipped?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
Is there a minimum order quantity for prints?
The minimum order quantity depends on the specific product. Some items may have a minimum requirement, while others can be ordered in any quantity. Check the product details for specific information.
Do you offer discounts for bulk orders?
Yes, we provide discounts for larger quantities. The pricing is tiered, and you can see the discounts applied as you adjust the quantity in your shopping cart.
What if I encounter issues with my order or have questions about my prints?
Our customer support team is here to assist you. Contact us through the provided channels, and we’ll promptly address any concerns or questions you may have.
Can I cancel or modify my order after it’s placed?
Once an order is placed, it immediately enters the production process. Therefore, modifications or cancellations may not be possible. Please review your order carefully before confirming. If you need assistance, contact our customer support as soon as possible.